Saint Joseph Hospital Emergency Department – Northglenn accepts most major insurance plans. Because coverage can vary by plan and situation, we recommend being proactive and confirming your specific benefits with your insurance provider.

Insurance Plans

You may receive more than one bill when you receive care at Saint Joseph Hospital Emergency Department - Northglenn, since several providers may be involved in your treatment and bill independently. For example, independent specialists could include radiologists and emergency room physicians.

Some independent providers may not be covered under your insurance; check with your insurance carrier for coverage information. 

Review all bills you receive for appropriate contact information. If you have any questions regarding your bill from any provider, please contact the hospital or the physician's office listed on each statement for additional assistance.

Learn more about billing at Intermountain Health

When you arrive, a triage nurse will quickly assess your symptoms and determine the level of care you need. Patients with the most serious conditions are seen first, but our team works hard to care for everyone as quickly as possible.

Once you’re in an exam room, a provider will evaluate you, order any necessary tests, and keep you informed throughout your visit. After your results are ready, your care team will explain the next steps and whether you can go home or need further treatment.

The average emergency department stay is 3–5 hours. Wait times may vary depending on your symptoms, the tests needed, and your personalized care plan. Critical patients or a high volume of patients may increase the length of your visit.

Yes, we generally allow one visitor at a time in the ER to help maintain a safe and calm environment for all patients. Exceptions may be made in certain situations based on patient needs and circumstances. Visitors are welcome 24 hours a day, 7 days a week while you are receiving care in the ER.

Triage is the process we use to make sure every patient receives the right level of care as quickly as possible. When you arrive in the Emergency Room, a triage nurse will assess your symptoms, check your vital signs, and ask a few questions to understand what you’re experiencing.

Patients with life‑threatening or severe conditions are treated first, while those with less urgent needs may wait longer. This helps us ensure that the most critical patients receive immediate attention. Throughout your visit, your care team continually monitors your condition and may adjust your priority level if your symptoms change.

Most patients who come to the Emergency Room are evaluated, treated, and able to return home the same day. Admission to the hospital only occurs if your care team determines that you need additional monitoring, testing, or treatment that cannot be provided in the ER. If admission is recommended, our team will explain the next steps, answer your questions, and transport you to Saint Joseph Hospital in downtown Denver, all while making the transition to an inpatient room as smooth and comfortable as possible.

Our Emergency Department has access to a wide range of specialized care. We use telehealth and on-call specialist consultants, allowing our ER team to connect with a variety of specialists as needed to ensure you receive timely and appropriate care.

Yes. We offer free language interpretation services to ensure every patient can communicate clearly with their care team. Interpretation is available in multiple languages—both in person and through phone or video services—as well as American Sign Language. Just let a staff member know if you or a family member needs assistance, and we’ll connect you with an interpreter right away.

Getting you fast and accurate care is our primary goal. Please consider bringing the following items with you:

• Emergency contact information
• Insurance Cards
• Legal documents, such as advance directives
• List of, or bag with your current medications
• List of known allergies
• Photo identification
• If you’ve swallowed something that may be poisonous, please bring the substance with you.

Yes, you can request a specific hospital, but paramedics prioritize the closest appropriate facility based on your medical needs. If you are stable and conscious, they will often accommodate your request if it is within a reasonable distance and suitable for your condition.

Saint Joseph Hospital Emergency Department – Northglenn is open 24 hours a day, 7 days a week.

The average ER stay is 3 – 5 hours. Wait time may vary depending on tests and care plan. Critical patients or a large volume of patients can increase the length of your visit.

Average test result completion times:

• Lab/blood tests: 1 – 2 hours
• CT scans: 2 – 3 hours
• MRI scans: 2 – 3 hours
• Urine sample: 1 – 2 hours
• X-Ray: 1 hour
• Ultrasound: 1 – 2 hours