Good Samaritan Hospital’s Emergency Room accepts most major insurance plans. Because coverage can vary by plan and situation, we recommend being proactive and confirming your specific benefits with your insurance provider.

Insurance Plans

You may receive more than one bill when you receive care at Good Samaritan Hospital, since several providers may be involved in your treatment and bill independently. For example, independent specialists could include radiologists, emergency room physicians, and anesthesiologists.

Some independent providers may not be covered under your insurance; check with your insurance carrier for coverage information. 

Review all bills you receive for appropriate contact information. If you have any questions regarding your bill from any provider, please contact the hospital or the physician's office listed on each statement for additional assistance.

Learn more about billing at Intermountain Health

When you arrive, a triage nurse will quickly assess your symptoms and determine the level of care you need. Patients with the most serious conditions are seen first, but our team works hard to care for everyone as quickly as possible.

Once you’re in an exam room, a provider will evaluate you, order any necessary tests, and keep you informed throughout your visit. After your results are ready, your care team will explain the next steps and whether you can go home or need further treatment.

The average emergency department stay is 3–5 hours. Wait times may vary depending on your symptoms, the tests needed, and your personalized care plan. Critical patients or a high volume of patients may increase the length of your visit.

Yes, Good Samaritan Hospital’s Emergency Room is proud to be COPPER (Colorado Pediatric Preparedness for the Emergency Room) certified. Our emergency room is equipped with pediatric-specific equipment and medication, follows evidence-based protocols for pediatric assessment and emergencies, undergoes annual pediatric competencies for our clinicians, and provides developmentally appropriate, family-centered care.

Yes, we generally allow one visitor at a time in the ER to help maintain a safe and calm environment for all patients. Exceptions may be made in certain situations based on patient needs and circumstances. Visitors are welcome 24 hours a day, 7 days a week while you are receiving care in the ER.

Triage is the process we use to make sure every patient receives the right level of care as quickly as possible. When you arrive in the Emergency Room, a triage nurse will assess your symptoms, check your vital signs, and ask a few questions to understand what you’re experiencing.

Patients with life‑threatening or severe conditions are treated first, while those with less urgent needs may wait longer. This helps us ensure that the most critical patients receive immediate attention. Throughout your visit, your care team continually monitors your condition and may adjust your priority level if your symptoms change.

Most patients who come to the Emergency Room are evaluated, treated, and able to return home the same day. Admission to the hospital only occurs if your care team determines that you need additional monitoring, testing, or treatment that cannot be provided in the ER. If admission is recommended, our team will explain the next steps, answer your questions, and help make the transition to an inpatient room as smooth and comfortable as possible.

As a Level II Trauma Center, Good Samaritan Hospital’s Emergency Room offers immediate access to a wide range of medical specialties to support rapid, comprehensive care. Our care team includes experts in trauma and general surgery, neurosurgery, orthopedics, neurology, cardiology, interventional radiology, cardiothoracic surgery, urology, plastics and hand surgery, among others. This coordinated, multidisciplinary approach ensures patients receive the specialized care they need – right when they need it most.

Yes. We offer free language interpretation services to ensure every patient can communicate clearly with their care team. Interpretation is available in multiple languages—both in person and through phone or video services—as well as American Sign Language. Just let a staff member know if you or a family member needs assistance, and we’ll connect you with an interpreter right away.

Getting you fast and accurate care is our primary goal. Please consider bringing the following items with you:

• Emergency contact information
• Insurance Cards
• Legal documents, such as advance directives
• List of, or bag with your current medications
• List of known allergies
• Photo identification
• If you’ve swallowed something that may be poisonous, please bring the substance with you.

Yes, you can request a specific hospital, but paramedics prioritize the closest appropriate facility based on your medical needs. If you are stable and conscious, they will often accommodate your request if it is within a reasonable distance and suitable for your condition.

Good Samaritan Hospital’s Emergency Room is open 24 hours a day, 7 days a week.

The average ER stay is 3 – 5 hours. Wait time may vary depending on tests and care plan. Critical patients or a large volume of patients can increase the length of your visit.

Average test result completion times:

• Lab/blood tests: 1 – 2 hours
• CT scans: 2 – 3 hours
• MRI scans: 2 – 3 hours
• Urine sample: 1 – 2 hours
• X-Ray: 1 hour
• Ultrasound: 1 – 2 hours